Key to Your Heart Necklace (S925)

3 MONTHS GUARANTEE

FREE UK SHIPPING  & WORLDWIDE SHIPPING AVAIABLE

Order Processing time:

• All designs (1-2 business days, prior to shipping) 
• Orders ship from - Aberdeen, UK

Shipping Rates (United Kingdom):

• Free - Standard Royal Mail 48 (2 - 4 days) 
• Calculated at Checkout - Royal Mail 24 tracked (1 - 2 days) 

Shipping Rates (International):

• Calculated at Checkout - International Express Tracked (4 - 8 working days)
• Free International Express Tracked on order over £50.00.

Return & Exchange: 

• Customers may start a return or exchange request, for any reason, up to 28 days after the day of delivery.*
• After the 28-day return window, we offer a 6-month warranty against any manufacturing defects. 

CUSTOM & DUTY IMPORT TAXES: Some countries local government may charged custom and import taxes / duties, which are to borne solely by the customer. For more information on taxes, duties and customs regulations please contact your local customs office directly.

* Customers will have to arrange the return postage.

• Do not apply harsh chemicals directly on the pieces (etc. hand sanitizer, lotion, perfume,
sunscreen). Put your jewellery on only after everything is applied.

• Avoid pools | hot tubs | ocean

• When you are not wearing the jewellery, store it in sealed jewellery pouch or jewellery case

• If you can, avoid washing hands | showering with your pieces.

If you do accidentally do these a few times, not to worry! Your pieces are very durable. But if you follow these guidelines, your pieces will last longer.